Thematic Area 1 Projects

Digital governance frameworks: strategies, regulations, and monitoring

All Projects

Below is a list of all the projects coordinated by the Research Thematic Area 1.

Project

Develop Regional and Global Trust Lists for Digital Trust Services

Enable the recognition of Saudi digital identification and trust services across borders through regional and international trust lists.

01 Oct 2025

Project

Excellence in Digital Transformation Internationally

Analyse Digital Indicators to measure and evaluate the maturity level of digital government performance.

02 Dec 2025

Project

Training on Digital Public Infrastructure

Strengthen digital public infrastructure (DPI) as a cornerstone of effective, transparent, and user-oriented public service delivery.

07 Oct 2025

Project

Development of a Policy Brief on the use of DPI for Trade and Investment

Identify tangible opportunities to support the Republic of Ghana's work in leveraging DPI for trade and investment.

08 Sep 2025

Project

Status Quo and Gap Analyses of Digital Social Protection Systems and Cross-Border Portability of Benefits in the Caribbean Community (CARICOM)

Strengthen the cross-border portability of social protection benefits across the CARICOM region.

01 Aug 2025

Project

Raising the Level of Digital Trust and Identity Services Usage, and International Cooperation

Establish a robust legal and regulatory framework that supports the adoption and reliability of digital services.

16 Jun 2025

Project

DIGIMPACT.EU

Strengthen the capacity of universities to drive digital transformation in innovation and entrepreneurship with tangible societal impact.

01 Apr 2025

Project

Accelerating the Digital Transformation of the Public Sector in Qatar II: Benchmark Capacity Development and Support

Reinforce Qatar’s leadership in digital governance and contribute to more efficient, user-centred public services.

17 Feb 2025

Project

Development of a Project Document for the Implementation of the National Digital Transformation Strategy for Guinea-Bissau

Guinea-Bissau's Digital Transformation Strategy drives sustainable, inclusive growth by enhancing digital infrastructure, economy, and governance.

23 Dec 2024

Project

Kenya National Social Security Fund | Data quality assessment and improvement plan and data governance framework

Improve data quality and governance at Kenya’s National Social Security Fund through assessment, remediation, and strategic planning.

01 Dec 2024

Project

National Strategy for Digital Transformation in Guinea Bissau

Support Guinea-Bissau's digital growth through a comprehensive transformation strategy, enhancing public sector digitalisation, governance, and citizen services by 2030.

11 Jul 2024

Project

EU Knowledge Hub Digital | Formulation support of the regional programme Safe Digital Boost Africa (EAC Component)

The project supports East Africa’s digital integration by assessing needs, shaping strategies, and advancing digital government and cybersecurity.

01 Jul 2024

Project

Portugal EGOV Index | Assessment of Portugal’s performance in the main international benchmarks on digital governance: analysis, recommendations, monitoring, and capacity development

Enhance Portugal's digital governance via strategic analysis and action plans, focusing on international benchmarks, continual improvements, and stakeholder engagement.

22 Feb 2024

Project

Strengthening Public and Private Actors’ Capacities to Operationalise a Laboratory on Innovation in E-Governance

Enhance Cape Verde's digital governance through an e-governance lab, fostering public and private sector collaboration for sustainable public services modernisation.

15 Feb 2024

Project

Digital Government Assessment Programme

Enhance the public sector online services in alignment with Vision 2030, aiming to improve usability and elevate service standards through extensive research and strategic workshops.

11 Dec 2023

Project

Assessment and Recommendation for a National and Regional Digital Service Act

Enhance Western Asia's digital service regulation and user safety by benchmarking against the EU's DSA and other global standards, aiming for unified legislative improvements.

24 Oct 2023

Project

State-of-Affairs Report on Sustainable Development Goals for Qatar

Assessing digital transformation's role in achieving SDGs, this report offers insights and recommendations to enhance sustainable development.

10 Nov 2023

Project

EU Knowledge Hub Digital | Overview of Legal Instruments Implementing E-governance in Different Jurisdictions and Training for E-governance

Enhance global e-Governance by analyzing legal frameworks across ten jurisdictions, identifying best practices, and delivering targeted training via webinars and in-person sessions.

04 Sep 2023

Project

Study on country models for the international transfer of digital government experiences and solutions

Enhance international GovTech service exports with a business model derived from insights from Denmark, Estonia, India, and Korea, focusing on digital governance and collaboration.

03 Mar 2023

Project

Accelerating the digital transformation of the public sector of Qatar

Support MCIT inputs regarding the leading global and regional trends regarding the digital transformation of the public sector.

17 Jan 2023

Project

Digital Maturity Index in Saudi Arabia

Saudi Arabia’s DGA’s DXMI aims to enhance digital services, align with Vision 2030, and boost user satisfaction annually.

02 Jan 2023

Project

Service 360: Dubai the Model Center expert advise on public sector innovation, monitoring and measurement

The Dubai Model Centre project aims to revolutionize public service delivery, enhancing efficiency and customer satisfaction through innovative models and expert global collaboration.

18 Oct 2022

Project

Expert Support for Good Practice Identification, Capacity Development, and Internationalisation

Empowering DGA to identify public sector digital transformation best practices, enhancing skills for award recognition and submissions globally.

31 Oct 2022

Project

Measuring the Margins: A Global Framework for Digital Inclusion

Advancing global digital inclusivity by creating a comprehensive framework and validated metrics, to guide policymakers in fostering social and economic integration for marginalized communities.

17 Oct 2022

Project

Cape Verde Digital Action Plan

Developing Cape Verde's Digital Action Plan to modernise government services.

04 Oct 2022

Project

Comparative Study on the Digitalisation of Public Service Delivery in the Western Balkans (WB), the Eastern Partnership (EaP) and Beyond

Enhancing digital public service delivery in selected regions by comparing them against EU SDGR standards, focusing on life events like birth and business management.

12 Sep 2022

Project

Technical Assistance Facility in ACP - Digital and Science, Technology and Innovation

Support the EU's external aid quality via enhanced strategies and digital transformations, focusing on governance, literacy, and service adoption.

10 May 2022

Project

UM Barometer: Monitoring the 2021-2025 Action Plan of the University of Minho

Developing a tool to track and assess the initiatives from the 2021-2025 University Action Plan, including designing the UM Barometer web portal.

25 Mar 2022

Project

Digital Transformation within security forces for extensive urban areas

Enhance urban security in Buenos Aires through digital transformation study, assessing technological solutions, adoption processes, and key stakeholders.

15 Oct 2021

Project

Re-designing my.gov.ge (one-stop-shop)

Enhance my.gov.ge's efficiency and web accessibility for Georgia's citizens and businesses by redesigning its interface and functions, based on global best practices and stakeholder feedback.

29 Sep 2021

Project

Improving electronic engagement and participation

Support the Kingdom of Saudi Arabia’s Digital Government Authority by developing a global eParticipation framework and solution, enhancing active engagement across all societal groups.

05 Aug 2021

Project

Improving China’s institutional capacity towards universal social protection

Enhance China's social insurance through digital transformation, adopting global best practices for universal coverage, with studies of international experiences, strategy development, and mutual learning events.

07 Jul 2021

Project

AMP 2030: Digital transformation of the local services production and delivery (Area Metropolitana do Porto)

Developing a comprehensive regional proposal for the Portuguese Recovery and Resilience Plan 2024-2026, supporting sustainable digital transitions in the North-West Region.

01 Jun 2021

Project

Digital4Justice: Accelerating Digital Transition in São Tomé e Príncipe within the scope of the Justice Modernization Programme

Enhance São Tomé and Príncipe's justice system through Digital4Justice, creating a digitised, standardized, and automated procedural management system.

10 May 2021

Project

Digital Governance Strategy of Cape Verde

Developing Cape Verde's Digital Strategy to modernize government services.

07 Apr 2021

Project

E-Governance and Digital Transformation in Guinea-Bissau

Support to Guinea-Bissau's digital governance, aiming to identify transformative change opportunities in its governance system.

23 Dec 2020

Project

Digital Transformation Strategy of Georgia 2021-2025

Develop Georgia's Digital Transformation Strategy 2021-2025, enhancing public sector services and societal integration, based on past successes and global best practices.

20 Dec 2020

Project

Assessing the State of Application of the Digital Economy and Society Index in the Western Balkans

Enhance digital competitiveness in Western Balkan economies through DESI indicator analysis, establishing methodologies, and harmonizing data collection for improved governance.

05 Dec 2020

Project

NACI Foresight Book Chapter

Enhance strategic decisions through a chapter on ICT and Smart Systems, offering analysis and insights in the Foresight Exercise Report.

20 Oct 2020

Project

Web Accessibility for People with Disabilities

Enhance web accessibility in Georgia for people with disabilities by formulating guidelines and testing practices, based on global benchmarks and stakeholder consultations, to support compliance with the UN Convention on Rights of Persons with Disabilities.

15 Oct 2020

Project

Smart Cities Position Paper

Advance South Africa's smart city vision with a defining position paper, focusing on tailored strategies, government roles, and coherent action plans for sustainable urban development.

17 Mar 2020

Project

UM Barometer: Monitoring the 2017-2021 Action Plan of the University of Minho

Developing a tool to track and assess the initiatives from the 2017-2021 University Action Plan.

07 Jan 2020

Project

Public Service Quality Index Georgia: A Good Governance Initiative (GGI)

Enhance Georgian governance through a Public Service Quality Index, evaluating government efficiency and effectiveness, focusing on user satisfaction and productivity.

08 Nov 2019

Project

StratICT: Development of a strategy to enhance and sustain the ICT function in the Government of Uganda

Enhance Uganda's governance, focusing on ICT advancements in public policy to achieve sustainable development goals.

06 Jun 2019

Project

Yesser Research Project: Saudi Ministry of Communications and Information Technology

Enhance Saudi government entities' online presence and service usability through updated Yesser assessment criteria, thorough reviews, strategic roadmaps, and targeted workshops.

06 Feb 2019

Project

Experience Sharing & Capacity Building of Georgian Counterparts in EGOV Development

Enhance Georgia's EGOV standing via a comprehensive strategy incorporating global best practices, expert collaborations, and rigorous evaluations, aimed at improving governance and digital literacy.

08 Oct 2018

Project

IPIC Local e-Government in Portugal: Good Practices for Government Institutions' Websites

Enhance e-governance in Portugal by evaluating local government web presence, focusing on accessibility, services, and participation, to produce insights and guidelines for improvement.

14 May 2018

Project

Trade and Investment in Portugal: Special Focus on Palm Oil

Enhance Indonesia-Portugal relations through detailed palm oil trade and investment analysis, featuring expert interviews and policy review.

08 Apr 2018

Project

Case Studies development and updating for the India-Korea Smart Cities Knowledge Platform

Enhance India's smart city strategy by integrating case studies and capacity analysis into a knowledge platform for robust city planning.

19 Feb 2018

Project

Key Performance Indicators for the Ministry of Justice

Enhance Portugal's justice system efficacy with a robust framework, detailed assessments, and strategic recommendations based on international rankings.

02 Jan 2018

Project

Training course on "Policy Brief - Public Policy on Spectrum Re-Farming"

Empower public policy professionals with advanced skills in spectrum re-farming through comprehensive training on policy brief crafting, stakeholder analysis, and industry insights.

01 Dec 2017

Project

Gov 3.0 Scientific foundations, training and entrepreneurship activities in the domain of ICT-enabled Governance

Enhance global e-governance through Government 3.0, boosting education, creating digital courses, and fostering entrepreneurship, impacting citizens and governance.

01 Nov 2017

Project

Executive Training on ICT Policy, Strategy and Experiences from across the globe

Enhance global ICT proficiency through executive training on E-Government and Smart Cities, focusing on policy, management, and practical applications.

11 Sep 2017

Project

Digital Transformation Agenda for the Republic of Armenia

Enhance Armenia's digital landscape with the Digital Transformation Agenda, fostering economic growth via a national strategy, stakeholder workshops, and training, aiming for regional digital leadership by 2030.

01 Sep 2017

Project

Public service system, development strategy of State portal, management model and usability, training and policy recommendations

Enhance Latvia's e-government via a seminar focusing on online usability, comparative analysis, digital strategies, and capacity building for improved public services.

27 Jul 2017

Project

Digital Certification Systems in PALOP-TL

Enhance PALOP-TL countries' readiness for digital certification systems through detailed assessments, challenge analyses, and opportunities for standardisation.

27 Jul 2017

Project

Policy Monitoring on Digital Technology for Inclusive Education

Enhance lifelong learning for the disabled in Uganda through ICT, aligning with UN's 2030 goals and UNESCO policies, focusing on digital education inclusivity.

08 Apr 2016

Project

Education System for Government Technology Leadership

Strengthen GCIOs' digital capabilities in government through educational enhancement, peer support, and strategic alignment, focusing on best practices and collaborative frameworks.

02 Nov 2015

Project

Knowledge Society Policy Handbook

Promote global Knowledge Society construction through a comprehensive Policy Handbook, a digital sharing platform, and a collaborative policy community to foster effective strategies.

22 Sep 2015

Project

Smart Cities for Sustainable Development

Enhance urban sustainability in developing regions by utilizing Smart Cities technology, addressing infrastructure, environmental, and social challenges through research and practical frameworks.

14 Jan 2015

Project

Executive Training for Government Technology Leaders

Enhance Saudi Arabia's e-Government Action Plan through tailored executive IT training, focusing on practical challenges, skills enhancement, and inter-collaboration.

15 Jun 2014