Project

Re-designing my.gov.ge (one-stop-shop)

Enhance my.gov.ge's efficiency and web accessibility for Georgia's citizens and businesses by redesigning its interface and functions, based on global best practices and stakeholder feedback.

Date Published
29 Sep 2021
Expected Start Date
29 Sep 2021
Expected End Date
31 Jan 2022
Project Status
Completed

The project aims to enhance the efficiency, effectiveness, user-centricity, and web accessibility of the national one-stop portal, my.gov.ge, for both citizens and businesses in Georgia. By optimizing the concept, design, structure, form, and function of the portal, the project seeks to elevate its role as the primary gateway for government entities delivering information, data, and transactional services to stakeholders. Through strategic enhancements informed by past successes and research, the project will contribute to the ongoing digital transformation efforts of the Government of Georgia. 
 

Activities

  • Carry stakeholder consultation (virtual workshop).

  • Global best practice analysis, specifically the Danish borger.dk and UK gov.uk portals.

  • Draft and finalise new concept for my.gov.ge.

  • Draft final activity report.

Outputs

D1. Workshop with relevant stakeholders to collect feedback on My gov.ge.
D2. Document on best international practice on one-stop-shop governmental portals for electronic public services.
D3. Draft Concept Paper on My.Gov.ge and its presentation to stakeholders. 
D4. Final report.

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