Do communities facing the greatest extreme weather risk actually see themselves as at risk, and do warning services account for the gap? Risk communication is rarely evaluated against both the actual risk conditions and how residents perceive them.
In this Science Talk, Prof. Farshid Vahedifard, Lead of Resilient and Equitable Infrastructure at the United Nations University Institute for Water, Environment and Health (UNU-INWEH), will introduce the Service Equity Matrix (SEM), a framework that evaluates objective risk, subjective risk, and quality of service together. He will explain how quality of service is measured through the Quality of Service Index (QoSI), which combines objective and subjective quality of service across technology, communication, and engagement. By showing where these dimensions diverge, he will demonstrate how the SEM can help agencies decide where to allocate limited funding for improving risk communication.
You may watch the talk on the UNU-INWEH YouTube channel (no registration required).
Speaker
Prof. Farshid Vahedifard
Lead, Resilient and Equitable Infrastructure
