Delfina Soares

Delfina Soares

Director of UNU-EGOV

PhD, Information Systems and Technology, University of Minho (Portugal), 2010
Contacts (+351) 253 510 853 LinkedIn

Dr Delfina Soares is the Director of the United Nations University Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV).

Dr Soares has been the Director of UNU-EGOV since 2017 and has been associated with the Unit since 2015, when she joined as Adjunct Associate Professor. Dr Soares has strong ties to UNU-EGOV's host university, the University of Minho, where she has held various positions over the past 18 years, at the Department of Information Systems and at the research centre Centro ALGORITMI.

Dr Soares holds a PhD in Information Systems and Technologies and a MSc in Informatics. Her areas of research and expertise include electronic governance at a national, local and sectorial levels, electronic government interoperability and cross-agency collaboration, digital governance strategies, digital transformation governance models, electronic democracy and participation, and electronic governance measurement and monitoring.

Dr Soares has been member of organizing, programme and scientific committees of multiple conferences, tracks and workshops in the Digital Governance and Information Systems and Technology areas. She is member of the Executive Committee of the Observatory for the Information Society. She is also member of the WG 8.5 (Working Group on Information Systems in Public Administration) of the TC 8 (Technical Committee on Information Systems) of the International Federation for Information Processing (IFIP).

Research Interests

  • EGOV Measurement and Monitoring
  • Electronic democracy and electronic participation
  • Electronic Governance
  • Information systems interoperability
  • Information systems management
  • Public administration


  • Director, United Nations University Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV)
  • Member of the Executive Committee of the Laboratory for the Study and Development of the Information Society (GÁVEA)
  • Member of the Board of the Portuguese Chapter of the Association for Information Systems (AIS)
  • Member of the Executive Committee of the Portuguese Association for Information Systems (APSI)