Project

Public Service Delivery in Uzbekistan: Data-Driven Training in Tashkent and Study Visit in Portugal

Enhance public service performance monitoring and data-driven governance in Uzbekistan.

Date Published
25 Jun 2026
Expected Start Date
25 Jun 2026
Project Type
Research and Capacity Development
Project Status
Active

Under a UN-to-UN Agreement with UNDP Uzbekistan, UNU-EGOV delivers two capacity development initiatives within the joint Ministry of Justice/European Union/UNDP project “Further Improvement of Public Services Delivery in Uzbekistan” (FIPSD). 

The initiatives address existing gaps in comparable KPIs, interoperable administrative data, analytics capacity, and responsible data use. 

The main objectives of the initiatives are to strengthen data-driven decision-making, digital governance, and performance benchmarking across public institutions and service delivery systems. Concurrently, they provide officials with practical expertise in KPI design, dashboard management, administrative data utilisation, systems interoperability, and responsible data governance.


Activities
A1. In-country training in Tashkent on the "Data-Driven Civil Service" methodology (2 days)
A2. Study Visit to Portugal (5 consecutive days): 3 days of structured training at UNU-EGOV in Guimarães across four thematic pillars, plus 2 days of institutional visits in Lisbon
 

Outputs
D1. Delivered Tashkent Technical Training Programme (1–2 July 2026)
D2. Delivered Portugal Study Visit and Technical Training Programme (27–31 July 2026)
D3. Adapted Technical Knowledge and Methodology Pack
D4. Mission Report
D5. Draft Outline for a Performance Monitoring Toolkit