The digital transformation of governments addresses several challenges to public organizations, especially concerning emerging technologies. Evidence of the barriers and challenges related to organizational capacities, resources, skills, and competencies to deal with digital transformation strategies exists. In this process, dynamic capacities are resources that can allow the improvement and evolution of operations and public services.
Beneficiaries
Mobilizing dynamic capabilities helps to understand the organizational capacity of public sector organizations to respond to the demands, challenges, and opportunities of digital transformation. Therefore, it provides a framework for digital transformation "leaders" to assess their internal and core capabilities, prioritize capacities and mobilize capacities to support the government's digital transformation strategies.
Objectives
The research proposal aims to develop a framework of dynamic capabilities for digital transformation in public sector organizations that use emerging technologies. The framework provides a framework on how organizations can improve their ability to manage change, innovate, and create public value for digital transformation. Therefore, it aims to facilitate the implementation of digital transformation by using technologies in an inclusive, sustainable, and responsible way.
