The United Nations University Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV), in collaboration with the United Nations Department of Economic and Social Affairs (UN DESA) through its Division for Public Institutions and Digital Government (DPIDG), will co-organize the eighth session of the Local Online Service Index (LOSI) Webinar Series on 4 November 2026.
The session will take place at 10h00 EST and is part of the ongoing collaboration between UN DESA and UNU-EGOV to advance the measurement and improvement of local digital government worldwide.
The 60-minute webinar will focus on applying the LOSI framework to assess digital government service delivery across ten municipalities in Argentina.
The session will be moderated by Deniz Susar, Senior Governance and Public Administration Officer at UN DESA's Digital Government Branch. Opening remarks will be delivered by Juwang Zhu, Acting Director of the Division for Public Institutions and Digital Government, followed by a presentation from Elsa Estevez, Principal Researcher and Holder of the UNESCO Chair on Knowledge Societies and Digital Governance at the Universidad Nacional del Sur. The webinar will conclude with reflections from Delfina Soares, Director of UNU-EGOV, and Vincenzo Aquaro, Chief of UN DESA's Digital Government Branch.
Registration is mandatory and can be completed here.
Developed jointly by UNU-EGOV and UN DESA, LOSI is a multi-criteria framework for evaluating local government digital services via official municipal websites. The methodology supports evidence-based policymaking and helps identify strengths and opportunities for improvement in local e-government development.
The webinar series serves as a platform for knowledge exchange among policymakers, practitioners and researchers, highlighting national experiences in applying the LOSI methodology and promoting more accessible, inclusive and effective digital public services at the local level.
