Workshop

Connected by Design: Building Inclusive Digital Infrastructure for Future-Ready Cities

The United Nations University – Operating Unit on Policy-driven Electronic Governance (UNU-EGOV) is honoured to serve as a co-organizer of the Forum on Connected by Design: Building Inclusive Digital Infrastructure for Future-Ready Cities, convened by the International Telecommunication Union (ITU) in Geneva on 15 September 2025.

Time
- Europe/Brussels
Details
Open to public
Register

The Forum on Connected by Design: Building Inclusive Digital Infrastructure for Future-Ready Cities will bring together global leaders, city innovators, and digital visionaries for a high-level forum exploring how Digital Public Infrastructure (DPI) can transform cities and communities into more inclusive, resilient, and citizen-centric spaces. The Forum will take place on 15 September 2025 in Geneva, Switzerland.

This event will spotlight scalable approaches to interoperable digital ID, payments, data sharing, and smart urban governance, bridging policy, technology, and social impact.

UNU-EGOV’s contribution includes co-designing the programme and participating in the opening session alongside ITU representatives, with our Research Specialist Soumaya Ben Dhaou delivering opening remarks.

The Forum is co-located with the ITU-T Study Group 20 meeting (covering IoT, digital twins and smart sustainable cities and communities) running from 15 to 25 September, followed by the Joint Coordination Activity on IoT, digital twins and smart sustainable cities from 26 September, all hosted in Geneva.

The Forum will be held in English.

Draft Programme

08:30 – 09:30

Registration

 

09:30 – 09:40

Opening Remarks

 

Seizo Onoe, Director, Telecommunication Standardization Bureau, ITU

Soumaya Ben Dhaou, Research Specialist, UNU-EGOV

09:40 – 11:00

Session 1: Laying the Foundations – Digital Public Infrastructure for Inclusive Cities

 

This session explores how foundational DPI elements such as digital ID, interoperable payments, and secure data-sharing frameworks are enabling access to city services, improving governance, and reducing the digital divide. It will highlight best practices from global cities and discuss standards and regulatory enablers.

 

Questions and Answers

Moderator: Cristina Bueti, Counsellor, ITU

 

Ramy Ahmed Fathy, Leader, U4SSC Thematic Group on Digital Public Infrastructure in Cities

 

Soumaya Ben Dhaou, Research Specialist, UNU-EGOV

 

Houssam Al Masri, Senior Project Manager, Khatib & Alami, Saudi Arabia

 

11:00 – 11:30 

Coffee break

 

11:30 – 12:25

Session 2:  From Connectivity to Impact – Scaling People-centred Smart City Solutions

As cities digitize, smart governance and people-centred design become essential. This session highlights successful deployments of DPI-powered city services that improve quality of life, build trust, and support climate resilience and economic inclusion. It will include city-level use cases and explore tools for tech deployment.

 

Questions and Answers

Moderator: Kamelia Kemileva, Global Cities Hub

 

Jojo Mehra, Chief Product Officer, eGov Foundation, India

Tatiana Roque, Secretary of Science, Technology and Innovation, Rio de Janeiro, Brazil

 

Jordi Ortuño Ribé, Directorate of Innovation and City Technologies, Barcelona City Council, Spain

 

12:25 – 12:30

Closing Remarks

Hyoung Jun Kim, Chair, ITU-T Study Group 20

 

Registration

Further information, including the agenda and registration details, is available on the official ITU event page: https://www.itu.int/cities/building-inclusive-digital-infrastructure-for-cities/

 

Event Details

15 September 2025 | 9H30 - 12H30 CEST | Geneva, Switzerland 

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