Ben Dhaou, Soumaya

Soumaya Ben Dhaou

Research Specialist

PhD, Information Systems, Concordia University and McGill University (Canada), 2012
PhD, Information Systems, University of Paris-Dauphine, 2012
Canadian, Tunisian

Soumaya Ben Dhaou is a Research Specialist at the United Nations University (UNU-EGOV) since 2016.

She is also an Assistant Professor at South Mediterranean University where she was appointed as Management of Information Systems Discipline lead. She coordinates the program of Master Business Management in Big Data and Business Analytics at the Mediterranean School of Business (MSB).

Soumaya was previously an assistant professor at Nipissing University where she started as a Postdoctoral Research Fellow in innovation technology. She holds a PhD in Information Systems and Technology from the joint program in business administration at the University of Quebec in Montreal in affiliation with Concordia University, HEC Montreal and McGill University. She obtained at the same time a PhD in Management of Information Systems from the Paris-Dauphine University in France with a thesis titled: “Building Change Capabilities for e-Government Continuous Development”.

Soumaya research interests include, among others, e-Government, innovation, management of information systems, business process management, modelling and analytics, organizational and digital transformation, and organizational and dynamic capabilities.

Research Interests

  • Big Data and Business analytics
  • Digital transformation and emerging technology
  • e-Government
  • Management of information systems
  • Organizational and dynamic capability