Travel Management Assistant

Applications procedure
Related Files
    Personnel Service Agreement
    Helsinki, Finland
    UTC +3

    About UN University

    For the past four decades, UNU has been a go-to think tank for impartial research on the pressing global problems of human survival, conflict prevention, development, and welfare. With more than 400 researchers in 13 countries, UNU’s work spans the full breadth of the 17 SDGs, generating policy-relevant knowledge to effect positive global change. UNU maintains more than 200 collaborations with UN agencies and leading universities and research institutions across the globe.

    United Nations University World Institute for Development Economics Research (UNU-WIDER)

    UNU-WIDER is a leading international development economics think tank. The Institute provides economic analysis and policy advice with the aim of promoting sustainable and equitable development for all. The Institute began operations in 1985 in Helsinki, Finland, as the first research centre of the United Nations University. Today it is a unique blend of think tank, research institute, and UN agency — providing a range of services from policy advice to governments, as well as original research that is open access. More information on UNU-WIDER’s current work programme, is available at:

    UNU-WIDER is now looking for an outstanding individual with strong commitment and potential to assist in organising travel related to the implementation of the work programme of UNU-WIDER, with a specific focus on travel related to workshops, events and conferences.


    Under the overall supervision of the Chief, Administrative and Programme Services and the day-to-day
    supervision of the Administrative and Procurement Associate, the Travel Management Assistant will perform the following duties:

    • support travel management processes and facilitate that all travel is expeditiously processed and
      fully compliant with corporate travel guidelines and requirements
    • support in the development and implementation of the travel and expense workflow
    • work closely with contracted travel agent to facilitate provision of high-quality professional service
      and compliance with UNU travel policy in terms of air ticket procurement, hotel reservations,
      logistical, visa, insurance, and other arrangements
    • request and monitor use of alternative payment methods, such as frequent flyer mileage
      programme, payment card in accordance with requirements
    • co-ordinate, process, and review travel authorisations in line with travel entitlements for authorised
    • process requisitions and purchase orders for travel in Enterprise Resource Planning (ERP) financial
      management system, and payments for travel expenses, claims, and invoices
    • co-ordinate with embassies to assist travellers obtain visas
    • facilitate to resolve travel-related cases with changes/cancellations/problems
    • when required, collect and analyse market situation on travel service area
    • provide training in travel processes to travellers
    • when requested, contribute to the development of requirements/terms of reference for travel
      related contractual bids, participating in bidding processes in the role of requisitioner, contract and
      change management in collaboration with the Procurement Team
    • communicate with and instruct Project and Travel Assistants’ network/team on all aspects of the
      travel programme, travel policy, and new procedures/changes to procedures
    • perform other duties as requested by the supervisor

    Required qualifications and experience

    Required qualifications and experience include:

    • bachelor’s degree or completed degree programme in hospitality, tourism, and experience
      management with at least two (2) years of relevant work experience, preferably in an international
    • completion of secondary school education with at least five (5) years of relevant work experience,
      preferably in an international organisation, will also be considered
    • working knowledge and experience in the use of MS Office such as Excel and Word
    • knowledge of an ERP system (preferably Oracle/PeopleSoft) is an advantage
    • knowledge of the UN systems is an advantage
    • excellent communication skills with fluency in both oral and written English; knowledge of other
      United Nations official languages and Finnish is an asset
    • diplomacy, aptitude, and accuracy in detailed work are essential
    • ability to work under minimal supervision and with high level of resilience
    • strong ability to establish priorities, multitask, and work within tight timelines
    • excellent team player with strong interpersonal skills and ability to work in a multicultural,
      multiethnic environment with sensitivity and respect for diversity


    Remuneration will be commensurate with qualifications, experience and level of responsibilities within the administration. This is a locally-recruited post and no relocation allowance applies.

    This post is limited to persons residing in Finland, including persons holding a valid work permit. The successful candidate will be employed under a local contract and will not hold international civil service status nor be a ‘staff member’ as defined in the UN Staff Rules and Regulations. UNU has its own medical insurance for employees contracted under a Personnel Service Agreement (PSA).

    Duration of contract

    This is full-time employment on a one (1) year Personnel Service Agreement (PSA) contract with UNU-WIDER, with the possibility for renewal subject to requirements and satisfactory work performance, with the combined duration of appointments not exceeding six (6) years.

    Starting date

    As soon as possible.

  • Interested applicants should submit their applications online using this form and must upload the following:

    • a cover letter setting out how their qualifications and experience match the requirements of the
    • a completed and signed UNU Personal History (P.11); please avoid using similar forms provided by other United Nations organisations
    • an up-to-date CV
    • a copy of highest educational degree obtained

    The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs (Charter of the United Nations: Chapter 3, article 8).