Operations Manager

Applications procedure
Related Files
    Personnel Service Agreement (PSA)
    New York, USA
    UTC -4

    About United Nations University

    For the past four decades, UNU has been a go-to think tank for impartial research on the pressing global problems of human survival, conflict prevention, development, and welfare. With more than 400 researchers in 13 countries, UNU’s work spans the full breadth of the 17 Sustainable Development Goals, generating policy-relevant knowledge to effect positive global change. UNU maintains more than 200 collaborations with UN agencies and leading universities and research institutions across the globe.

    United Nations University Centre for Policy Research (UNU-CPR)

    United Nations University Centre for Policy Research in New York is an independent think tank within the United Nations system. We combine research excellence with deep knowledge of the multilateral system to generate innovative solutions to current and future global public policy challenges. For more information on UNU-CPR and its work, please visit http://cpr.unu.edu.

    The FAST Initiative

    The FAST initiative was launched in mid-2018 as a public-private partnership in response to calls from the G7, the G20 and the United Nations General Assembly to mobilise the private sector in the fight against modern slavery and human trafficking. In under two years, the initiative has already had substantial impact, having trained thousands of financial sector professionals in more than 130 countries, mobilised institutional investors with more than USD 8 trillion assets under management to tackle modern slavery and human trafficking, developed risk analysis tools for the sector, and provided input into a range of multilateral and regulatory policy processes. It has also organised a coalition of banks and survivor support organisations to provide survivors with improved access to financial services.
    Owing to the generous support of FAST donors, the project has been extended by a further three years and is successfully poised for growth.

    The Position

    The UNU Centre for Policy Research is looking for an Operations Manager for the FAST Initiative to provide logistical support related to project administration, human resources, and finance. This is a newly created position as part of this growing project.


    Overall responsibilities include:

    • provide logistical support to the FAST Initiative, in particular to the FAST Project Director and Workstream Leads, with specific responsibility for project monitoring
    • collect and develop project reports and insights, and support reporting to internal and external stakeholders, including donors
    • facilitate smooth administration of essential business needs, including on budget, recruitment, data management, and CRM systems
    • provide limited research and data analysis support as required

    Specific responsibilities include:

    • maintain an overview of project deadlines and assist the project teams with activity planning and reporting, including donor reporting deadlines
    • input regular updates to the project management database (Pelikan) and oversee the management of critical project information
    • input relevant publications to UNU Collections, maintaining FAST outputs and ensuring timely updates
    • administrative coordination of hiring — post vacancy announcements, compile applications, and support interview panels
    • other duties as required by the FAST Project Director

    Required qualifications and experience

    Required qualifications and experience include:

    • experience in project monitoring, evaluation, and planning
    • evidence of budget management or project management experience and knowledge of contemporary approaches and standards.
    • undergraduate degree in a relevant field, including but not limited to, business administration, project management, communications, political science, international relations, and public policy plus, ideally, 4+ years of relevant professional experience; or graduate degree with 2+ years of relevant professional experience
    • experience with MS Office applications (MS Word, Excel, PowerPoint and Outlook)
    • full professional proficiency in English, knowledge of other language(s) desirable
    • strong ability to establish priorities, multi-task, and work within tight timelines
    • ability to work independently and report work activities in a timely and proactive manner
    • willingness to work flexibly, as project members may be in different time zones
    • solid interpersonal and problem-solving skills demonstrated by the ability to work in a multicultural environment with sensitivity and respect for diversity and gender parity

    Additional qualifications that are desirable but not required:

    • experience in international/global affairs, in particular modern slavery, human trafficking, and/or the global financial sector
    • skills in both drafting and oral communications, with experience in data visualisations, and/or storytelling.

    UNU is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities to apply and become part of the organisation.

    UNU has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNU, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination.


    Remuneration will be in the range USD 60,000 to USD 70,000 per annum depending upon the qualifications and experience of the successful candidate.

    Annual leave entitlement of 2.5 days/month (30 days/year) and some limited benefits, including health care, are included.

    Duration of contract

    The successful candidate shall work under an initial 1-year Personnel Service Agreement (PSA) contract, with the possibility of renewal subject to satisfactory performance and external funding.
    The successful candidate will not hold international civil servant status nor be a “staff member” as defined in the United Nations Staff Rules and Regulations.


    New York-based, with possibility of starting remotely.

    Starting date

    1 August 2021 or sooner.

  • Interested applicants should submit their application online through Impactpool by 16 May 2021 and must upload the following documents:

    • a cover letter setting out how the qualifications and experience match the requirements of the positiona
    • a curriculum vitaea
    • full contact information of three (3) references
    • an indication of the reference number of the vacancy announcement (2021/UNU/CPR/PSA/OM/FAST/34)